Tier zero, across every client.
Helpzero was built channel-first: white-label, multi-tenant, and native to the PSA tools your team already lives in. Your clients see fewer tickets; you see better margins.
<10 min
to provision a new client tenant from the partner dashboard
40–60%
of each client’s tier-1 volume resolved before your bench sees it
100%
white-label — your brand in front of the client, our engine underneath
Built for the way an MSP operates
The enterprise platforms have no channel motion — no multi-tenancy, no white-label, no PSA integration. Helpzero’s entire go-to-market runs through you.
Multi-tenant by design
One partner dashboard, forty client companies. Isolated per-tenant state, knowledge, and approvals — nothing leaks between clients.
White-label
Your logo, your domain, your client relationship. Helpzero powers the resolution layer under your brand.
PSA-native
ConnectWise, Halo, and Autotask integrations put resolutions, notes, and time entries in the systems your business runs on.
Sub-10-minute provisioning
Onboard a new client from the partner dashboard in under ten minutes — Auto-Discovery does the mapping, shadow mode proves the value.
Margin, not headcount
Absorb the repetitive flood without growing the bench. Tier-zero resolution turns your most commoditized work into product margin.
A safer pitch to clients
No credential handling, auto-escalated threats, full audit trail per tenant — the security story your clients’ auditors want to hear.
Founding MSPs shape the product
We’re onboarding a small group of design-partner MSPs to run Helpzero with real end clients.
- 01Free during the partnership — run the agent across pilot clients at no cost while we build with you.
- 02Roadmap influence — your PSA workflows and escalation policies become product defaults.
- 03Founding-partner pricing — locked-in preferential multi-tenant rates at GA.
- 04Direct line to the founder — 15 years in the channel; we speak MSP.
Put tier zero in front of your noisiest clients
Join the design-partner program — shadow mode proves the value on real tickets first.
Become a design partner ↗